IBSS offers a full range of products and services to customize solutions specific for customer "Point of Service". Retailers wanting to retain customers and improve efficiencies should consider the benefits of using mobile computing and RFID card technologies to deliver unique customer oriented services for retail and service related industries. These solutions provide full range of mobility when it comes to delivering customer service, streamlining processes, and delivering products and services to your customers in a unique and efficient manner. These solutions include:

• Preferred Customer Identification programs
• Customer Incentive Programs / Reward Fulfillment
• Line Busting Solutions
• Contactless Customer payment debit functions
• Warrantee and Electronic Couponing and special offers
• Web Based Customer Relationship Management / Account Management

The system has unlimited applications. Fast-food retailers can identify card-carrying customers as they approach the counter or drive-through window, know how much store credit they have in their account, what their past five orders consisted of, and whether they are entitled to any special discounts. And the customer can pay for his order by waving his card at the RFID antenna.

A service representative with a mobile computer and integrated RFID reader can meet customers in the lobby or showroom, identify them as preferred customers, and transact business or provide services at the "point of service", making the customer experience more unique and efficient.

The system also lends itself to unattended customer loyalty kiosks, where frequent customers can redeem points on their card for movie passes, free food certificates or other rewards, place an express order for pickup, or view warrantee and store special information based on a preferred customer profile. Virtually every retail or services business can benefit from IBSS' RFID Smartcard solutions.

IBSS has partnered with Arthur Blank and Company, the largest producer of private label plastic cards in North America, to perfect and market customized Point of Service data management systems that use radio frequency identification (RFID) cards and are built on the Synapse technology.

IBSS supports card solutions using the MiFare and ISO 15693-1, 2, and 3 standards. Whether you are a retailer wanting to improve customer relationship management or a hospital wanting to identify patients and record vitals and procedural data, IBSS' point of service solutions may be right for you. Please call us today to see how IBSS can help you provide a unique customer experience that makes your business the customer's number one choice for product or services.